Title : HYBE Official Light Stick Battery Release Date : 7.June.2024~ Condition : Brand New & Factory Sealed Package : Out Box + Battery + Cable + Manual + Pouch + Sponge (2ea) ✔ Please note that multiple batteries may result in automatic order cancellation due to lithium-ion battery transportation regulations.✔ Some light sticks may not be compatible for use. ✔ Please charge using a charger that matches the rated voltage.✔ After use, please detach from the light stick and store separately. Storing while integrated may cause malfunction.✔ Storing batteries for extended periods in a discharged state may cause malfunction.✔ When storing long-term, please ensure they are fully charged beforehand. ★CUSTOMER SERVICE Dear valued customers. Thank you for visiting our store. If you have any questions or concerns, or need further assistance, Please feel free to contact us. Your satisfaction is our priority, so if there’s anything about our service or product that doesn’t meet your expectations, Please let us know right away. We will work together to resolve any issue. ★Album & Product Your album purchase contributes to the KOREA Official Charts (HANTEO & CIRCLE chart) All items we handle are authentic & brand-new items, all purchased from the official store. Pre-order benefits and posters are only available for products purchased before the album release date, and are not provieded for purchases made after the album release date. Due to the nature of the material, photocards may cause fine scratches depending on the manufacturing process, which are non-refundable and cannot be exchanged. The Marks, scratches, ink splashes, or press marks on the artist’s portrait are not subject to exchange or refund, and in case of severe damage, we will exchange it only for inventory in possession. All products are eligible for exchange of refund only in defects are visible under normal lighting conditions. Since outboxes are manufactured to protect the product from impact, fine scratches, damage, discoloration, etc. may occur during packaging/delivery, and this cannot be a reason for exchange. Please take an UN-BOXING video immediately after delivery in case there is a defect or missing item inside. ★SHIPPING All purchased items from our listings will be shipped from South Korea. We ship within 2-3 business days after receiving cleared payment. Due to inventory conditions, it may take approximately 5 days to a week to process orders with the manufacturer. Some items may experience real-time inventory fluctuations, and orders may be canceled if stock runs out. In such cases, we will send a separate message notify you, and we is greatly appriciate your understanding. If you prefer DHL Express for faster and safer delivery, please request an invoice before making yout payment. ★RETURN POLICY We accept the returns within 30 days after you receive your order. For returns due to a change of mind, opened products cannot be returned. In such cases, a refund will be issued excluding return shipping fees. Returns may be refused if the product show signs of use, if labels, tags, or packaging are damaged, thereby reducing the product’s value. Products with damaged packaging that enables replication or use (such as digital albums, DVDs, etc., with QR Codes) may also be refused for return. All returns must securely package all components provided at the time of initial delivery without any omissions. We will issue a refund promptly upon of the return. ★TAX & CUSTOMS Customs duties and taxes may apply depending on the country, these fees are determined by local customs authorities and any duties incurred are the responsibility of the buyer. If payment is not made within a certain period, the product will be automatically discarded, and if it is discarded due to non-payment of customs duties, re-delievery of the product will not be possible. Tax standards vary depending on the destination counry, so please contact the customs office of your country.